This year the message was the Social Enterprise and the need for a social revolution. In order to delight customers, companies must leverage social media to drive brand loyalty, enable buyers on their self-directed purchase journeys, and accelerate revenue cycles. The opportunity through social ‘conversations’ is to bring buyers and sellers more efficiently together in new, more creative ways.
Steve Apfelberg explains how Callidus sales performance management software solutions allow sales executives to make better compensation decisions, quota management and territory alignment with both on-premise and on-demand deployment capabilities.
Are you paying commission to less that 150 reps? Are you trapped in endless Excell spreadsheets? Companies often avoid compensation automation because they're afraid it's too expensive and complex or they think they're too small. The reality is automation isn't expensive, implementation is fast, and ROI is even faster. The CEO at Xactly, Christopher Cabrera, discusses how leading companies like Avatier, ClairMail, DocuSign, and Genius are transforming sales compensation with Xactly Express, a sales compensation tool built natively on the Force.com platform. He explains how these companies escaped from Excel and are seeing improved sales results, and how you can implement it for your business.
Learn how to increase sales and improve customer loyalty through compensation. The CEO of Xactly, Christopher Cabrera, discusses how leading companies like Akamai, American Express, salesforce.com, and Xerox achieve significant gains in sales effectiveness through sales compensation that improves sales and enhances the customer experience. He explains how to extend your CRM investment to harness sales compensation and deliver value at each step of the customer's journey, leading to more profitable and loyal relationships.
There is an important relationship between behaviors and incentives. Whatever your strategy to improve your sales objectives - increased profits, reduced discounts, higher top line - motivating your people to work in alignment makes a tremendous difference in how successfully your strategy plays out. The CEO of Xactly highlights how breaking away from spreadsheets to manage incentive compensation can help change the behavior of your sales teams. Salesforce.com will discuss how using Xactly for incentive compensation management has changed the behaviors of its sales teams, resulting in improved business performance.
Tien Tzuo describes seven lessons for transforming an enterprise software business from a traditional direct sales model to one which leverages the internet to produce in-bound sales. He stresses the awareness cycle for Salesforce.com's products, free trial offers, opinion-based product design and the continuing importance of events in the complex.
Database101.com, a leading provider of sales leads for small businesses and salespeople, is now hosting its Database101.com web service and databases in Amazon Web Services' Cloud. In its first full month of operations, the company is now supporting more than 1,500 customers across the country.
As the business process outsourcing (BPO) industry is expected to grow strongly this year, a software company encouraged call centers to cut capital and operational costs by using cloud computing.
“There’s a new call center model in town. At the very least, you should do your due diligence to decide if it’s right for you," inContact executive vice president Jim Tanner said in a statement issued Monday.
Call centers — expected to grow by 28 percent this year — rake in more revenues and profits by using cloud-based systems where the software is hosted, secured, and maintained by a vendor, inContact said.
“Instead of installing costly equipment like phone switches and automatic call distributors, all of the necessary technology services [may be] managed by an off-site provider and delivere