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Cloud Computing Article

What SAAS Customers Expect in their SAAS Contracts

January 07 2010

By:	Jeremy Aber - Founder at AberLawFirm

The Altimeter Group published a report called the Customer Bill of Rights: Software-as-a-Service that outlines "39 Best Practices to Improve Client - Vendor Relationships". Here is an overview with some suggestions for SaaS vendors.