SLA@SOI

The ongoing transformation of a product-oriented economy towards a service-oriented economy has come to a critical point. IT-supported service provisioning has become of major relevance in all industries and domains. However, the nature of these setups is typically quite static because it requires significant effort to create service offers, to negotiate provisioning details with customers and to manage and control provided services.

The research project SLA@SOI will provide a major milestone for the further evolution towards a service-oriented economy, where IT-based services can be flexibly traded as economic goods, i.e. under well defined and dependable conditions and with clearly associated costs. Eventually, this will allow for dynamic value networks that can be flexibly instantiated, thus driving innovation and competitiveness.